Return Policy
At AutoTruck Products, we strive to provide high-quality products and excellent customer service. Please read our return policy carefully before placing an order.
No Returns Accepted
Due to the nature of our products, we do not accept returns, exchanges, or refunds once an order has been delivered.
Please ensure that all order details, including product selection and shipping information, are correct before completing your purchase.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at:
Please include:
-
Your order number
-
A description of the issue
-
Clear photos of the product and packaging
We will review the issue and work with you to find a suitable solution.
Shipping Responsibility
AutoTruck Products is not responsible for:
-
Incorrect shipping addresses provided by the customer
-
Lost or delayed packages marked as delivered by the shipping carrier
-
Orders delayed due to customs, weather, or carrier issues
Any address corrections must be requested within 24 hours of placing the order.
Contact
For any questions regarding your order or this policy, please contact:
AutoTruck Products
info@autotruckproducts.com